Privacy Policy
This Privacy Policy explains how Eden Yachting collects, shares, and uses any information that relates to you when you use our Site, engage with us on social media, or otherwise interact with us (your “Personal Data”). This Privacy Policy also explains the rights you have concerning the Personal Data that we process and how you can exercise these rights.
Principles
Eden Yachting demonstrates its commitment to privacy and data protection by embracing the following principles:
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Eden Yachting uses Personal Data lawfully, fairly, and in a transparent manner.
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Eden Yachting collects no more Personal Data than necessary and only for a legitimate purpose.
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Eden Yachting retains no more data than necessary or for longer than needed.
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Eden Yachting protects Personal Data with appropriate security measures.
Data We Collect
This policy applies only to information collected on our website. We collect two types of information from visitors to our website:
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Personal Data
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Non-personal Data
“Personal Data” is information that identifies you personally and that you provide to us, such as your name, address, telephone number, email address and, in some circumstances, your Internet Protocol (IP) address. We may collect this information when you enter into a business agreement with us, visit our website, or complete an enquiry form.
“Non-personal Data” can be technical in nature and does not identify you personally. Examples of non-personal Data may include, but are not limited to, cookies, web beacons and similar technologies.
Usage Data
To improve your experience with our Site, we may also collect information about how you navigate the Site, information about your connection and the technical means you use to access our Site.
This data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, pages of our Site that you visit, the time and date of your visit, time spent on those pages, unique device identifiers and other diagnostic data.
Location Data
We may use and store information about your location if you give us permission to do so. We use this data to improve and customise your website experience.
You can enable or disable location services at any time through your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Site and hold certain information.
Cookies are files containing a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from our Site and stored on your device.
Other tracking technologies may also be used, such as beacons, tags and scripts, to collect and track information and to improve and analyse our Site and interactions with it.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to use certain portions of our Site.
Data Use
Eden Yachting uses the collected data for various purposes, including:
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To provide and maintain our services
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To notify you about changes to policies and order details
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To provide customer support
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To gather analysis or valuable information so that we can improve our Site and services
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To monitor the appropriate use of our Site
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To detect, prevent and address technical issues
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To provide you with news, special offers and general information about goods, services and events that we offer and that may be similar to those you have previously purchased or enquired about, unless you have opted not to receive such information
Data Storage, Transfer & Retention
The Personal Data that we collect from you is stored within South Africa.
Your information, including Personal Data, may be transferred to and maintained on computers or other data storage devices.
If you are located outside South Africa and choose to provide information to us, please note that we may transfer the data, including Personal Data, to South Africa and process it there.
Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
Eden Yachting will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your Personal Data will take place to an organisation or country unless adequate controls are in place, including measures relating to the security of your data and other personal information.
We will retain your information for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal requirements.
Data Access
Your Personal Data is available and accessible only to those who require the data to accomplish its intended processing purpose.
To the extent necessary, your Personal Data may be shared with suppliers and subcontractors carrying out certain tasks on Eden Yachting’s behalf, as well as independent third parties. This may include using personal information that you share with us, or that we indirectly collect, to verify your identity and for fraud prevention purposes.
Data Security
The security of your data is important to us. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Disclosure
Under certain circumstances, Eden Yachting may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
Legal Requirements
Eden Yachting may disclose your Personal Data in good faith where such action is, in Eden Yachting’s opinion, necessary:
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To comply with a legal obligation
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To protect and defend the rights or property of Eden Yachting
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To prevent or investigate possible wrongdoing in connection with the website
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To protect the personal safety of users of the Site or the public
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To protect against legal liability
Your Data Protection Rights
You have the right to:
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Ask what personal information we hold about you
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Ask what information has been sent to our suppliers, service providers or other third parties
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Ask us to update, correct or delete any out-of-date or incorrect personal information we hold about you
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Unsubscribe from any direct marketing communications we may send you
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Object to the processing of your personal information
If you want us to delete all personal information we have about you, you may need to terminate any agreements you have with us. We may require certain personal information in order to maintain our relationship with you.
We may refuse to delete your information where we are required by law to retain it or where it is necessary to protect our legal rights.
Exercise Your Rights — Contact Us
We take data protection seriously. If you have any questions about this Privacy Policy, the Personal Data we hold about you, or would like to exercise any of your data protection rights, please contact us at:
Where Will You Sail Next?
Contact Us
Your next yacht, adventure or conversation can start right here.
Phone
UAE: +971 50 458 6171
France: +33 6 21 72 15 74
Connect With Us
Address
Eden Marine FZE
Compass Building
AL Hamra Industrial Zone-FZ, RAK
PO Box 191666, Dubai, UAE